Terms of Service

Last Updated: June 27, 2026

1. Overview and Services

Dermaskin operates an authentic Korean skincare marketplace serving customers in Uzbekistan (UZB) and South Korea (KOR). We provide access to genuine Korean beauty products at transparent retail and wholesale tiers, backed by specialized cross-border logistics.

2. User Registration and Account Security

Access to ordering, tracking, and personalized offers requires registration. Account access is authenticated via passwordless one-time verification codes (OTP) sent to your registered phone number or linked Telegram account. You are solely responsible for maintaining the confidentiality of your authentication credentials.

3. Pricing and Payment Terms

• Base Currency: All catalog prices are benchmarked and calculated in South Korean Won (KRW). Conversions displayed in Uzbek Som (UZS) are provided for reference using active exchange rates and do not alter the base transaction value.
• Payment Method: Transactions are completed via authorized bank transfers (Korean Bank Transfer, Uzbek Bank Transfer, or E9PAY). Customers must upload proof of payment (deposit receipt) within the designated payment deadline (30 minutes) for administrative verification.
• Wholesale Tiering: Wholesale rates require satisfying specified minimum quantity thresholds per item as designated in the catalog.

4. Shipping and Cargo Logistics

Shipments to Uzbekistan are scheduled through dedicated international cargo flights according to the published Cargo Schedule. Estimated departure and delivery dates are indicative and may be influenced by customs processing, transit controls, or airline operations. Domestic South Korean orders are dispatched via expedited domestic courier networks.

5. Order Cancellation and Returns

• Cancellation: Orders may be canceled directly through the app only while in "Pending Payment" or "Payment Rejected" status. Once payment has been confirmed or the order has entered the "Packing" process, cancellations cannot be processed automatically.
• Refunds & Exchanges: Inquiries regarding damaged, defective, or incorrectly supplied products may be submitted following delivery ("Delivered" status) through our customer support team with accompanying photographic documentation.

6. Coupons and Promotional Offers

Promotional codes and discounts are non-transferable and subject to validity periods, minimum order values, regional applicability, and single-use constraints. Dermaskin reserves the right to cancel orders placed using unauthorized or improperly redeemed discount codes.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Dermaskin shall not be held liable for indirect, consequential, or unforeseen delays caused by customs authorities, weather anomalies, or third-party freight handling beyond our reasonable control.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Republic of Korea, without giving effect to any principles of conflicts of law.

9. Contact Information

If you have any questions regarding these Terms of Service, please contact our support team: